About Action Glass
Looking for a professional, reliable and cost-friendly company to work with? Our experience does make a difference — since 1975, we’ve earned the trust of business owners, strata and residential owners by simply providing the best all around glass repair and maintenance services.
We provide expedient custom quotes, dependable maintenance and cost-friendly services. Our customers range from large commercial facility managers to strata and residential owners located throughout the Lower Mainland.
We are passionate about the work we do, and would like to speak to you about your glazing or glass project.
To learn more about why we are different, check out our unique warranty program and glass recycle program.
Celebrating 50 years!
Celebrating 50 Years of 'Satisfaction with Action'
In the early 1970s, Roy and Gwen Smith opened the doors of the original Action Glass Inc. at the corner of Edmonds and 6th Street in Burnaby. With a few yellow vans and a bold commitment to deliver Satisfaction with Action, they laid the foundation for a company built on service, excellence, and integrity.
While faces and ownership have changed over the years, our purpose remains the same: to exceed customer expectations and build lasting relationships through exceptional service.
In 2017, long-time employee Doug Roth and his wife Leanne proudly returned Action Glass to its roots as a BC-owned and family-operated business. Today, we continue our mission to be the preferred residential and commercial glazing service provider of choice in the Lower Mainland, offering unmatched craftsmanship and customer care.
At Action Glass, we believe reputation is everything. We lead with integrity, clear communication, and a commitment to doing what is right — for our clients, our team, and the communities we proudly serve.
Our Promise
A team of industry leaders striving to make an impact in our communities by building long-term relationships and exceeding expectations.
Our Vision
TOGETHER delivering service through clear communication and being accountable for EXCEEDING our clients' EXPECTATION.
Our Mission
To be the preferred residential and commercial glazing service provider of choice in the Lower Mainland.
Our Values
- Clear communication - Transparency throughout the process
- Resourceful - Determination to find solutions to problems
- Excellent customer service - Building relationships
- Accountability - Owning and taking pride in our work
- Teamwork - Collaboration
- Ethical Behaviour - Doing what is right
As we celebrate 50 years of Satisfaction with Action, our promise to you remains stronger than ever. Thank you for trusting us with your homes, your businesses, and your communities — we look forward to serving you for generations to come.
DOUG ROTH, General Manager
Doug started his career with Action Glass Inc., in May of 1996. As an apprentice glazier, he was mentored by some of the best in the industry. Doug excelled in solving problems that stumped even the best of them. Doug continued to hone his craft, seizing every opportunity to learn. In 2003, Doug took on the roll of partner when he purchased shares in Action Glass Inc., and as a minor shareholder, he looked for ways he could make an impact on the company such as implementation of an industry specific workflow program. Over the years he slowly acquired more shares and wanting to leave even a bigger mark, he made the leap in 2017 from joint ownership to being the sole owner of Action Glass Inc. Doug looks to the future and how he can be a leader in better serving our clients in and around the Lower Mainland.
LEANNE ROTH, Business Development Manager
In May of 2017 Leanne opted to leave a job she loved with the Insurance Corporation of BC and join Doug in the ‘family business’. Having held a variety of positions within the Claims Division, the skillset Leanne acquired working as an adjuster, instructor and supervisor, has proven to be an asset with Action Glass Inc., as they work towards fine tuning policies and procedures, development of a new system and the building of and maintaining relationships with valued and respected clients. And yes, her most important job… mom to beautiful daughter Cecilia and ensuring she keeps Doug in line both in the office and at home.
Frequently Asked Questions
Yes. For our commercial and residential property owners, our technicians are here to assist with any after hours emergency needs you may have. Temporary glazing of broken door or windows or board up work if required.
